U Mobile Stay Connected With Extra Lines From Just RM1/LINE

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STAY CONNECTED WITH YOUR EXTRA LINES
FROM JUST RM1/LINE

Get Share 20 at just RM1 with Unlimited HERO P139 and start doing so much more!

umobile-hero-plus-postpaid-rm1-perline-promotion-2020-0

 

Share a line
Share line with your
family and loved ones.
Other Devices
Stay connected on your 2nd
phone, tablet, other devices and
more with the extra lines.
Portable Mobile Broadband
Use it as a broadband to share
data with your family, near or far!

 

umobile-hero-plus-postpaid-rm1-perline-promotion-2020-0

SHARE 20  RM1/line
(Up to 3 lines)

50GBShareable Data
FREE  30 mins voice calls  to any U Mobile number every day

Call rates (to all networks):
5 sen / 30 sec
SMS rates:
3 sen / SMS to U Mobile
8 sen / SMS to other networks

About Share 20

What is Share 20 Postpaid Plan?

Share 20 is a Postpaid line that tag to a Principal line and share Hero Postpaid P139’s 50GB or P99’s 30GB hotspot quota and share Postpaid P79’s 20GB main data quota. It also comes with 30 minutes of daily free calls to U Mobile numbers.

Who can sign up for Share 20?

P139, P99 and P79 Postpaid rate plans can sign up Share 20, up to 3 lines under one principal line

How many Share 20 each eligible principal line can sign up?

Each eligible principal line can sign up max of 3 Share 20 Postpaid line.

How will the first month bill be charged for Share 20 line?

Share 20 is non-prorated plan hence the first month access fee will be charged in full.

What is RM1 50GB Postpaid Promo?

P139 customers activate a new Share 20 Postpaid line and pay RM1 monthly access fee for 12 consecutive bills. A total of RM19 will be rebated to your Postpaid bill after month of activation.

Can existing Share 20 customer get the offer?

This offer is valid for new activation only including port-in and UM Prepaid change rate plan.

How many Share 20 Postpaid line a P139 customer can sign up and enjoy RM1 offer?

All P139 customers can sign up max of 3 Share 20 lines and all 3 lines enjoy RM1 offer.

Can I change my existing Share Line (Share 10 or Share 50) to Share 20?

Yes. You can change from your existing Share line to Share 20 but not vice versa. However, RM1 50GB Postpaid Promo is applicable to new activation only, change of rate plan is not eligible to enjoy the promo.

I am P99 customer, will I get RM1 offer if I change my rate plan to P139?

Yes, you can enjoy the offer as long as you activate a new Share 20 line after you have changed your rate plan to P139. Existing Share 20 line will not get RM1 offer after changing rate plan from P99 to P139.

I am paying RM1 for Share 20 now, will I still enjoy the offer after I sign up device bundle?

Yes, you will still enjoy RM1 offer after you have signed up device bundle.

My line is suspended for few days and reactivate after that, will I get the RM19 rebate for the same month?

Yes, you will still enjoy the rebate.

My line is suspended for one month, will I get back the rebate after I reactivate my line?

The RM1 offer is given out in 12 consecutive bill cycles. You will not get the RM19 rebate for that the entire month when your line is suspended and will get rebate for the remaining months.

Where can I sign up this offer?

You can sign up at U Mobile Service Centre and authorised Dealer’s shop. It is not available via Online Store.

 

HERO Postpaid Plans

HERO Postpaid Plans (U28, P38, P48, P68, P79)

Postpaid Plans Hero U28 Hero P38 Hero P48 Hero P68 Hero P79
Monthly Fees RM28 RM38 RM48 RM68 RM79
What’s in my Bundle?
Networks U Mobile to U Mobile
(On-Net)
U Mobile to Other Networks
(Off-Net)
U Mobile to U Mobile
(On-Net)
U Mobile to Other Networks
(Off-Net)
U Mobile to U Mobile
(On-Net)
U Mobile to Other Networks
(Off-Net)
U Mobile to U Mobile
(On-Net)
U Mobile to Other Networks
(Off-Net)
U Mobile to U Mobile
(On-Net)
U Mobile to Other Networks
(Off-Net)
High-Speed Internet 3GB 4GB 5GB 15GB 20GB
Voice 50mins/month Unlimited (All-Networks) Unlimited (All-Networks) Unlimited (All-Networks) Unlimited (All-Networks)
SMS 100 200 N/A N/A N/A N/A
Subsequent Pay-As-You-Use Charges after Bundle is consumed
Charging Block 30sec/block
Voice Call 9sen/30sec 10sen/30sec N/A N/A N/A N/A
Voice Mail (/call) 18sen
Video Call (/min) 18sen 30sen 18sen 30sen 18sen 30sen 18sen 30sen 18sen 30sen
SMS 5sen 12sen 3sen 8sen 3sen 8sen 10sen 10sen 10sen 10sen
MMS 20sen 30sen 20sen 30sen 20sen 30sen 20sen 30sen 20sen 30sen
Internet No extra charges after exceeding data limit
Hero Plus Member Line
Share 20 Share 50
Monthly Fees
(Up to 3 SIMs)
RM20 per Member RM50 per Member
Voice 30 min/day (on-net) Unlimited (all-net)
Internet Share from principal 3GB
(Shareable with Principal)

Monthly bundled all-net/other network minutes will be pro-rated if subscription period is less than a month.

All voice minutes bundled only apply to domestic mobile/fixed on-net and off-net usage and excludes video calls, IDD, International Roaming, Voicemail (1311) or calls to special numbers/premium numbers (e.g.: 1300 / 1500 / 1508 / 1600 / 1700 / 1900 / 103, 800 & 15999) and 02-prefix numbers for border calls to Singapore and 080-prefix numbers for border calls to Brunei.

All voice minutes bundled shall be used strictly as part of normal everyday mobile voice usage for individual customers and not for commercial use. The Service shall not be:

re-sold, rented or utilised in any other way;

used for multiple simultaneous calling, conference calling, re-supply, call centre usage, telemarketing, application-to-person communication, continuous calling for extended period of time, auto-dialling, machine-to-machine communication;

used for wholesale or for SIM boxing or aggregate minutes on our network;

used in connection with a device, software or application which re-routes calls;

used to set up switch devices which could keep a line open potentially for hours and limiting the ability for other customers to access our network; or

used for any other activity that U Mobile considers to be non-standard usage.

The following plans will be bundled with unlimited Internet quota for:

P68 plan for Facebook, Instagram, Twitter, WhatsApp, WeChat and Facebook Messenger; and

P79 plan for WhatsApp and WeChat.

U Mobile at its sole and absolute discretion reserves the right at any time without being liable to you to suspend or terminate the Service if you are found to be in violation of the Terms.

You may subscribe up to 3 member lines, either “Share 20” or “Share 50”, depending on the plan that you have signed up. For Share 50, upfront payment is required for each Share 50 member line subscribed. If you subscribe up to 3 Share 50 member lines, you are required to sign-up for auto-debit of the monthly charges for the principal and the member lines using your credit card. If you subscribe to Share 50, your credit limit will be increased automatically upon activation of each member line.

U Mobile may block or restrict the use of the device during the Subsidy Period if:
U Mobile suspects that you have committed fraud;

U Mobile finds that you have committed fraud; or

despite our reminders, you have failed to remit the Monthly Fees of selected rate plan for a continuous period of three (3) consecutive months from the activation of the device plan or any other period as determined by U Mobile from time to time.

U Mobile may unblock the use of the device upon receipt of the outstanding payment and upon your request to unblock the use of the device, if your device use is blocked due to non-payment of the Monthly Fees of selected rate plan.

If your device is blocked due to fraud or suspected fraud, you may be requested to contact U Mobile’s customer service for further instructions.

You remain liable for the Monthly Fees if you lose your device, if your account is barred or suspended, or if your use of device is blocked, for any reason.

General Postpaid Plan

This Postpaid Plan is available as a bundled service with a device or as a stand-alone service (Service) and is supplied according to the Terms of Service in our Postpaid Sign-Up Form. You must comply with those Terms of Service including our Privacy Policy, the relevant Postpaid subscription plan and these additional terms and conditions (collectively, the Terms) all of which are available on www.u.com.my.

You must pay the Monthly Fee in full even if you do not use the Service to the full value for the month. No part of the Monthly Fee will be carried over to the following months. Any usage exceeding the Monthly Fee will be billed to you on monthly basis. Monthly Fee may also be referred to as “Monthly Commitment Fee”, “Monthly Access Fee” or other names as may be determined by us.

Charges for all other services not listed, such as International Direct Dial (IDD) and International Roaming will not be deducted from the Monthly Fee and will be charged separately. Unless specifically stated otherwise, monthly data and bundled minutes are only applicable for domestic usage and will not be available during Roaming.

We reserve the right to amend or change the tariffs at any time during the Contract Period.

The Service cannot be combined with other package unless stated otherwise.

Contract Period will be applicable when devices are bundled together with the Service. We may impose cancellation charges/fees (including unpaid device price) if you terminate the Services (or we terminate due to your non-compliance) prior to the agreed Contract Period. Contract Period may also be referred as “Minimum Period” or “Minimum Term”.

If you have bought any device or accessories from us or our dealers, all claims relating to those products are covered by the warranty, if any, offered by the relevant manufacturer. We do not provide any warranty claim on the device.

The Advance Access Fee is charged in advance to your account and will be shown in your first month bill. If you do not pay your bill by the due date, this Advance Access Fee may be used to offset any outstanding charges. Upon set off or deduction, we may also require you to pay a further advance fee in an amount that we determine. Any remaining balance of the advance fee will be refunded to you without interest if you terminate this Postpaid Plan provided all outstanding charges have been settled.

If you are an existing U Mobile prepaid customer and you wish to switch to this Postpaid Plan, you may retain your phone number. Any remaining SMS, voice minutes or data allowance to which you are entitled under the previous prepaid plan will be forfeited and any content subscription services which are part of your previous prepaid plan will be automatically terminated. However, any credit remaining may be carried over to this Postpaid Plan up to a maximum value of RM100 to offset bill payment. Any credit balance exceeding the sum of RM100 will be automatically forfeited.

If you have subscribed to any voice or SMS Postpaid Add-on Pack, when you change your rate plan, any unused quota from the voice or SMS Postpaid Add-on Pack will be forfeited without refund.

Upon activation of your new rate plan:

if your new rate plan has an unlimited voice service bundle:

your subscription of any voice Postpaid Add-on Pack on your previous rate plan will be terminated. You will be charged with the full monthly charges of the Postpaid Add-on Pack and any unused quota on the voice Postpaid Add-on Pack will be forfeited without refund.

if you have previously subscribed to any SMS Postpaid Add-on Pack, you will be re-subscribed to the same pack. The re-subscribed SMS Postpaid Add-on Pack will have a refreshed quota and will be valid until the last day of your bill cycle. You will be charged with the full charges for the SMS Postpaid Add-on Pack:

for the previous subscription on your previous rate plan; and

for the renewed subscription on your new rate plan.

if your new rate plan is not bundled with any unlimited voice service bundle, and if you have previously subscribed to any voice or SMS Postpaid Add-on Pack, you will be re-subscribed to the same pack. The re-subscribed voice or SMS Postpaid Add-on Pack will have a refreshed quota and will be valid until the last day of your bill cycle. You will be charged for the full monthly charges for the voice of or SMS Postpaid Add-on Pack:

for the previous subscription on your previous rate plan; and

for the renewed subscription on your new rate plan.

Your actual download speed and data capacity will vary and may be slower and are affected but not limited, by your distance from our mobile tower, the capacity of our mobile tower, the source of your download, your handset type and quality, the general Internet traffic and coverage availability. If your total download and upload use per month exceeds any applicable allocated data allowance, we will manage your bandwidth by reducing your speed.

Any add-on services bundled together with the Postpaid plan(s) are governed by separate terms and conditions, which are published on www.u.com.my.

Miscellaneous

Advance Access Fee is the amount which equals to the Monthly Fee

Contract Period is the pre-agreed duration for which you are required to subscribe to the Services.

Monthly Fee is the monthly fee that you are required to pay for your Postpaid Plan and may be used interchangeably with Access Fee or Monthly Access Fee in www.u.com.my or in your bill.

Click here for more information on U Mobile : https://www.u.com.my/plans/postpaid/hero-plus-postpaid

 

 

#UMobile #PostpaidPlans #thetruthaboutprepaid  #onlyinmalaysia #heroplus #MalaysiaTelco #50GD data #RM1 #heropostpaid

 

 

 

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